ISO Certification Renewal – and what this means for you
We have some important and exciting news to share with you…
Our ISO Reassessment Audit (for Quality and Health & Safety) has just been completed … and we’re delighted to share that we came through with flying colours, and that our ISO certification has been renewed for another three years!
Not only has the certification been renewed, we’re also thrilled to have received some glowing feedback from the auditor – you can check it out below.
But, to us, the most important thing about this achievement is why it matters to you. Which is why we thought this was a good opportunity to explain a little about ISO Certification and what it means.
What is ISO?
When you’re investing in hyperbaric oxygen therapy, safety, quality, and trust are at the top of the list.
And that’s where ISO certification comes in.
ISO stands for the International Organisation for Standardisation, a globally recognised body that develops strict standards to ensure that products and companies meet the highest levels of quality, safety, and reliability.
These standards are used worldwide across industries from healthcare to aviation, making ISO a trusted symbol of excellence.
Why It’s Important That Henshaw Is ISO Certified
Some manufacturers have ISO certification only for their products (via their manufacturer).
That’s a good start, as it means a particular item has passed safety and quality tests.
But at Henshaw, we’ve gone much further – we are an ISO certified company.
That means…
- Every part of our business – from product design and manufacturing, to installation, training, and aftercare – follows internationally audited processes.
- Consistent quality across the board – not just in the chamber you buy, but in the service, support, and maintenance you receive.
- Total peace of mind – knowing you’re working with a company that is independently verified to operate to the highest international standards.
What This Means for You
For our customers, ISO certification isn’t just a badge, it’s a promise.
A promise that your Henshaw hyperbaric chamber has been built with care, backed by rigorous quality systems, and supported by a company that puts safety, reliability, and excellence at the heart of everything we do.
When you choose Henshaw, you’re not only choosing a product that meets internationally recognised standards, you’re choosing a company that lives by those standards for quality, safety, service, training and support.
You can see that commitment in this additional and very specific feedback from our auditor, which we’re very pleased to be able to share with you…
“I just wanted to say a massive well done on the recent ISO9001:2015 & ISO45001:2018 Reassessment audit. It was a hugely successful audit with no Non-Conformities (NCRs) or Opportunities for Improvement (OFIs) raised, which is a fantastic achievement!
It really shows the hard work and dedication you and your team have put in. Your documentation was meticulously prepared and of a really high standard, which made the process incredibly smooth and efficient.
It was a pleasure to conduct the audit and see such an excellent application of the standards across the board.”
We’re incredibly proud to have our ISO certification renewed for another three years, and to have received such positive feedback from our auditor. But most importantly, is what this means for you, our customers…
For you this means that every chamber we design, every piece of training we deliver and every aspect of the service we provide is underpinned by internationally recognised standards of quality and safety.
This latest audit is not just a recognition of our hard work, but a reassurance that when you choose Henshaw, you’re choosing a partner you can trust to look after you, not just at the point of sale but for ongoing support too.
Thank you for being part of the journey and putting your trust in Henshaw – we really appreciate your support.
